Why is my tax card not considered when calculating my salary?
There are two common reasons why a tax card might not be applied to a payslip:
Tax card not added to employee account
To learn how to add a tax card, please see our guide here .
Incorrect "Received On" date
To resolve this:
Check the tax card's "Received on" date of the tax card by clicking on the "Edit" button
Ensure this date is same as the "Valid from" date of the tax card
Create the payslip for the concerning month again
The tax card will then be automatically considered in the payslip calculations.
Note: If a tax card is missing, an automatic tax correction will be applied once the tax card was added on the next month's payslip.
Tax card not added to employee account
To learn how to add a tax card, please see our guide here .
Incorrect "Received On" date
To resolve this:
Check the tax card's "Received on" date of the tax card by clicking on the "Edit" button
Ensure this date is same as the "Valid from" date of the tax card
Create the payslip for the concerning month again
The tax card will then be automatically considered in the payslip calculations.
Note: If a tax card is missing, an automatic tax correction will be applied once the tax card was added on the next month's payslip.
Updated on: 11/11/2024