Why is my tax card not considered when calculating my salary?
There are two common reasons why a tax card might not be applied to a payslip:
- Tax card not added to employee account
- To learn how to add a tax card, please see our guide here .
- Incorrect "Received On" date
To resolve this:
- Go to the Employees section.
- Select the relevant employee from the list.
- Go to Tax Card section.
- Click on Edit next to the tax card.
- Make sure that the ‘Received on’ date corresponds to the period you want to take into account.* Save your changes.
- Regenerate the payslip for the affected month.
The tax card will then be automatically considered in the payslip calculations.
Updated on: 23/05/2025
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