Why is my tax card not considered when calculating my salary?

There are two common reasons why a tax card might not be applied to a payslip:

To resolve this:

Go to the Employees section.
Select the relevant employee from the list.
Go to Tax Card section.
Click on three vertical dots (⋮) next to the tax card and then ''Edit''
Make sure that the ‘Received on’ date corresponds to the period you want to take into account.
Save your changes.
Regenerate the payslip for the affected month.

The tax card will then be automatically considered in the payslip calculations.

Note: If a tax card is missing, an automatic tax correction will be applied once the tax card was added on the next month's payslip.

Updated on: 16/09/2025

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